FAQ
Frequently Asked Questions

How do I register for the site?

  • Click on "register" at the top right of the HOME page.  You must fill in your first and last name, email address, street address within Waterford, and  phone number to register. Enter any of the other requested information which you care to share.  
  • Go to the bottom of the page, enter the verification code and click on "submit"
  • You will receive an email verifying that your request to register has been received.
  • Your request to register will be sent to the administrator who will verify your information and give you access, usually within 24 hours.

How can I get help using the Website?

I forgot my password. What do I do?

  •  Click on "login" on the home page. Put in your user name and click on "forgot password." You will get another login screen and the message "your password has been emailed to you." Once you get your password in your email you'll be able to login.  NOTE: Passwords are case sensitive. The Password may contain only numbers, letters or _-.!@# with no spaces and must be 8 - 15 characters.

How do I change my password?

  • To change your password click on "Your Profile" at the top right of the home page. Follow the instructions to change your password. Remember, the password is case sensitive. The Password may contain only numbers, letters or _-.!@# with no spaces and must be 8 - 15 characters.

I forgot my username. How do I find out what it is?

  • Your user name is your email address. If you've recently changed your email address and have not updated your profile. Your user name will be your old email address.  You may change this by updating your profile.

How can I change or update my profile? (includes username, email address, phone etc.)

  • To modify your profile information, click on  "Your Profile" at the top right of the home page.   Choose the link for UPDATE PROFILE type in the information as you want it to appear, scroll down to the bottom of the page and click on "save".

How do I add an event to the clubhouse calendar?

How do I add photos to the Photo Album page?

  • Send your pictures to waterfordwebmaster@gmail.com
  • Pictures are accepted as compressed files.   Dropbox is an app that allows you to create your own account and upload pictures to it and share them. You can also share via google drive. 

How do I post a Classified Ad?

  • Click on the "Members" tab and then "Classified Ads".  Read the rules for ads. Click on "submit an ad." Enter your information on the form and click on "submit."

How can I notify CEPCO of an issue in my neighborhood?

  • You may report an issue to CEPCO using one of the online Homeowners Issue and Action Forms by going to the Online Forms page under Owners/Members or click here.

How do I let people know what I think about things going on in Waterford or look for others who'd like to join me in various activities?

  • The Message Board is the place to go. Here you can start topics, discussions, let people know what's going on in the neighborhood, etc. On the Home page, click on "Members" and then on "Message Board."  You can start a new topic by clicking on "Start New Topic," or reply to an ongoing topic.  
  • Please read and abide by the rules of the Message Board as posted on its first page. The messages will be monitored and any found to be offensive or outside the guidelines will be removed and the poster will be contacted.  The complete Message Board Policy can be found on the Documents page of this website.

How do I use the features on the message board?

  • You can either post a new topic or respond/add to a topic already under discussion
  • To start a new topic, click on "Start new Topic." Fill in the subject line, select the category that best fits your comment and then type in your comments.
  • WARNING:    Do NOT at any time hit your browser's "Back" button. That will wipe out everything you've typed.  If you decide you don't want to post after all, click on "Main Page" to get out of the post screen.   
  • If you want to reply to a topic already under discussion.  You can click on "Reply to this topic" and your reply will be posted.

How will I know if there is an answer to my post?

  • Go to the main page of the Message Board and click on "My Subscriptions" in the top right corner.  Click on the categories that you want to receive notices from.  You will get a system generated message every time there is a post on the category.  The email will contain a link to the pertinent item on the Message Board.  You can turn off this function or adjust the categories at any time.
If you have additional Questions, please CONTACT US